Privacy Policy

1. Introduction

WideView HotelOS (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our hotel management system.

2. Information We Collect

We may collect the following types of information:

• Personal information: name, email address, phone number, and company details you provide via our contact form or during account registration.
• Usage data: IP address, browser type, pages visited, and time spent on our site.
• Booking data: guest names, payment details, and reservation information processed through the system.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the hotel management system.
• Respond to your inquiries and provide customer support.
• Process bookings and payments.
• Send important notifications about your account or our services.
• Improve our website and system features.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. Payment information is processed through PCI-compliant payment gateways and is never stored on our servers. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers (such as payment processors and hosting providers) who help us operate the system, under strict confidentiality agreements.

6. Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings. See our cookie banner for consent options.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent for data processing at any time.

To exercise these rights, contact us at hello@wideviewhotel.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@wideviewhotel.com or through our contact page.